Privacy Policy

Who We Are

Crabnebula Ltd. (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Crabnebula Ltd.’s registered office is at 27, Triq it-Tramuntana, Birgu, BRG 1160, we are a company registered in Malta under company number C 103590 . Our designated Appointed Person for the organisation is Elizabeth Duck , who can be contacted in writing at the company’s registered address or via email at

Information That We Collect

Crabnebula Ltd. processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we may collect from you can include:

  • Name
  • Date of Birth
  • Home Address
  • Personal Email
  • Business Email
  • Home Telephone Number
  • Mobile Telephone Number

We collect information in the below ways:

  • Online forms
  • Employment CV’s
  • Newsletter registration form

Third-party services that we use that also have access to your personal information:

  • Fathom Analytics

    We want to process as little personal information as possible when you use our website. That's why we've chosen Fathom Analytics for our website analytics, which doesn't use cookies and complies with the GDPR, ePrivacy (including PECR), COPPA and CCPA. Using this privacy-friendly website analytics software, your IP address is only briefly processed, and we (running this website) have no way of identifying you. As per the CCPA, your personal information is de-identified.

    You can read more about this on Fathom Analytics' website. The purpose of us using this software is to understand our website traffic in the most privacy-friendly way possible so that we can continually improve our website and business. The lawful basis as per the GDPR is "Article 6(1)(f); where our legitimate interests are to improve our website and business continually." As per the explanation, no personal data is stored over time.

  • Netlify

    The site and is hosted on the Netlify platform, which collects some data for each request in their access logs (including the IP addresses of visitors). This means if you visit any page of these sites for any number of times, each page visit results in your IP address being stored in Netlify’s access logs. This information is stored for less than 30 days. See Netlify’s privacy policy for more details.

Crabnebula Ltd. takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: -

  • We collect your personal data in the performance of a contract or to provide a service.
  • We collect and store your personal data as part of our legal obligation for business accounting and tax purposes

Your Rights

You have the right to access any personal information that Crabnebula Ltd. processes about you and to request information about: -

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing, (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us; to exercise your data portability rights, and to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Crabnebula Ltd. uses Personio GmbH to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Safeguarding Measures

Crabnebula Ltd. takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:

Our services use state of the art SSL and TLS for secure communications. We operate under the principle of least privilege needed, which restricts access to our internal services to only those who need it, and apply security best practices - one of which prevents us from even disclosing all of the measures we take to protect your data.

Transfers Outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. CrabNebula Ltd. does not transfer or store any personal data outside the EU.


    We use Sentry, a failure analysis service only for and the devtools application. This service is provided by Functional Software Inc, 132 Hawthorne Street, San Francisco 94107, California, USA ("Sentry"). ATTENTION: Within the scope of this service, data is transferred to the US or such a transfer cannot be excluded. To ensure the technical stability of our services, Sentry is used to log system errors.

    The information generated by Sentry is generally transferred to and stored on a Sentry server in the USA. Sentry has submitted to the EU's standard contractual clauses for this purpose. The data is stored for a maximum of 90 days and then deleted without residue. The data is processed on the basis of our legitimate interest in accordance with GDPR "Article 6(1)(f)”. In order to carry out the error analysis, we have concluded a processing agreement with Sentry in accordance with Art 28 GDPR. Sentry's terms of use and privacy policy can be found at:

    We enabled server-side data scrubbing on Sentry. Please refer also to

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Crabnebula Ltd. , however, as this information is required for us to provide you with our services, we will not be able to offer some/all our services without it.

How Long We Keep Your Data

Crabnebula Ltd. only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under Maltese tax law to keep your basic personal data (name, address, contact details) for a minimum of 10 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.


Occasionally, Crabnebula Ltd would like to contact you (likely via email) with company updates, interesting articles and other content we think might be useful for you. If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting Crabnebula Ltd directly.

Lodging A Complaint

Crabnebula Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Crabnebula Ltd
Elizabeth Duck
27, Triq it-Tramuntana, Vittoriosa BRG 1160

Office of the Information and Data Protection Commissioner (IDPC)
Floor 2, Airways House, Triq il-Kbira, Sliema SLM 1549. MALTA
+356 2328 7100,